Privacy Policy
Privacy Policy
MEWANKO FARM (the "Association" or "we") uses a Shopify system to manage payments for goods and services and other customer interactions. This "Privacy Policy" explains how we collect, use, disclose and otherwise treat our customers' personal information in the context of Shopify. This Privacy Policy does not apply to the Association's privacy practices in other contexts.
Information collected during a payment
When you make a payment on mewankofarm.com, we collect transaction information, which may include personal information. Transaction information includes the store where the purchase was made and the location of the store, the date and time of the transaction, the amount of the transaction, and the goods or services purchased in the transaction.
Other information provided
We may collect other information in addition to payment. This information may include:
- Your email address or telephone number, for example, when you choose to receive an electronic receipt
- Your marketing preferences, for example, if you wish to receive marketing communications or newsletters
- Information about your participation in the loyalty programme, if you choose to participate.
- Other information you provide, such as your preferences, ratings and comments.
How we use the information we collect
The information we collect is used to provide our products and services, including:
- Fulfilling a payment or return transaction you have initiated
- Sending an electronic receipt by email or text message, if you request it
- Managing our relationship with you
- Personalising the delivery of our products and services
- Keep track of customer purchase history and activity
- Administer our loyalty or rewards programme
- Prevent fraud or manage risk
- Manage and protect our business
- Support and service our products and services
Marketing
We may send you marketing communications using the personal data you have provided to us if you have made a purchase from us or if you have expressed a genuine interest in making a purchase, and if you have not opted out of receiving such marketing communications, to the extent permitted by applicable law.
You may ask us to stop sending you marketing messages at any time by clicking on the unsubscribe link in each marketing message.
If you choose to stop receiving our marketing messages, we will continue to carry out our other relevant activities using your personal information, including sending you non-marketing messages.
Compliance with the law
We use your personal information where we believe it is necessary or appropriate to comply with applicable laws, lawful requests and legal process, including responding to subpoenas or requests from government authorities.
Compliance, fraud prevention and security
We use your personal information when we believe it is necessary or appropriate to (a) enforce the terms and conditions that govern our products and services, (b) protect our rights, privacy, safety or property and/or yours or that of others, and (c) protect, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activities.
With your consent
In certain circumstances, for example to register you for our marketing communications, we may ask for your consent. If we ask for your consent to use your personal information, you have the right to withdraw your consent at any time in the manner indicated when we asked for consent or by contacting us. If you have consented to receive marketing communications from Clover or other third parties, you may withdraw your consent by contacting them directly.
Service providers
We may use external companies and third parties to administer and provide services on our behalf (e.g., to provide customer service or to process and deliver orders).
Third-party applications used
Our website uses third-party applications in much the same way as mobile applications are installed on a smartphone. The information received by the external developer (if any) depends on the features and functions offered by the application. In some cases, application developers receive no personal data. In other cases, the developer receives personal data solely to offer services to merchants who use their applications. The application developer may also use personal data to meet its own needs.
To other parties with your authorisation or to perform a contract entered into with you
The Company may transfer your personal information to any third party that is not covered by the other categories listed below if you give us permission to do so, or with whom you have entered into a contract whereby we must transfer your personal information to that party to perform that contract.
Last updated: 10/04/2023.
